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Enterprise Technology Association (ETA) · Advanced

AI Fluency: Advanced

Lead, design and govern AI use for your team

About this course

AI Fluency: Advanced is for people who lead, design or govern AI use for a team. It builds on AI Fluency: Foundations and AI Fluency: Practitioner and moves from individual skill to team-level practice: finding the right opportunities, making AI work reliable at scale, governing it responsibly and leading people through the change.

The course applies the ETA ADAPT framework (Assess, Direct, Assure, Protect, Tune) across whole workflows and teams. You will finish with a capstone: an AI-enabled workflow redesign plan for a real process you can take to your sponsor.

What you'll learn

  • Map your team's work into tasks and score AI use cases on value, feasibility and risk
  • Build a balanced use-case portfolio and decide, with reasons, what must stay human
  • Redesign workflows around their real constraint, not just speed up individual tasks
  • Create evaluation rubrics and test sets, compare tools fairly, and handle errors systematically
  • Use grounding, structured outputs and review steps, including for long documents and images
  • Write a team AI policy with risk tiers, roles and clear accountability
  • Apply the NIST AI Risk Management Framework (Govern, Map, Measure, Manage)
  • Understand the EU AI Act and the U.S. regulatory landscape as of late 2026
  • Run vendor due diligence and document AI use in a register
  • Lead adoption, measure ROI honestly, brief leadership and plan for workforce impact

Who it's for

Team leads, managers, program and operations leaders, AI champions, and governance, risk, IT and HR professionals in any sector who are responsible for how a team uses AI. It assumes you have completed AI Fluency: Foundations and AI Fluency: Practitioner, or have equivalent experience with briefing, verifying outputs, data protection and prompt libraries. AI agents are covered separately in the AI Agents at Work track.

Format

Four modules, about 3 hours (3 credit hours). Each lesson includes workplace examples from a range of sectors, job aids you keep, and hands-on exercises in your organization's approved AI tool. Each module ends with a knowledge check, and the course ends with a capstone project and a final assessment. Completing this course counts toward the ETA AI Empowered Professional: Advanced credential.

Course outline